76% of Indian consumers prefer phone calls over digital channels; spam remains a concern, shows new report

Voice calls continue to rank ahead of email, SMS and chat as the most trusted business communication channel, according to the report.

source https://www.livemint.com/news/india/76-of-indian-consumers-prefer-phone-calls-over-digital-channels-spam-remains-a-concern-shows-new-report-11783443341634.html